Roger and Kaufman Auto are top knotch. I have a VW Jetta that I have had a number of problems with since I bought it, but I do love the ride so I still have it. Anyway Kaufman Auto replaced a tranny for me that failed at about 80,000 miles. Roger found me a used one with a warranty at about half the cost of a new one and saved me a lot of money. Recently I moved a little further away from his garage and decided I would start taking the car into VW since a lot of mechanics don't want to work on German cars. Then I started having a clutch issue, with the clutch sticking occasionally and took the car to the VW dealer to get diagnosed. thought it could be a clutch spring. Easy fix that I can even do. However, Their Mechs, and the svc manager said she had 2 mechs drive it. could not reduplicate the problem. So they did a front end alignment to cover the evaluation. which cost me $200. In addition they didn't even get to it for 5 days. Anyway, clutch failed a week later and stuck to the floor while in stop and go traffic on a dangerous section of I275 leaving me stranded for 4 hours after I luckily got the car to the inside shoulder. FHP later that night towed and impounded the vehicle before AAA triple could get there, costing me Another lost day and $200 to get out of impound. So I chose to have it towed to Kaufman as a Wednesday night drop off. On Thursday an evaluation was done, On Friday It was diagnosed and Work was approved to order parts on Monday and I had the car back and repaired on Wednesday. Roger and his team at Kaufman auto have earned my respect and they will earn yours as well. I could live 30 miles away from his shop and he will still get my major repair business from this day forward.
Thank you for your glowing review, James! We are delighted to have earned your respect and loyalty. Distance won't come between us. We're here to keep your VW Jetta running smoothly. See you at your next visit! We replaced the clutch slave cylinder, oil change and wheel speed sensor on your Jetta.
- Kaufman's Auto Repair Inc.
