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5

I just got out of the hospital for an emergency UNPLANNED surgery and the last thing I wanted to have happen was to have my car have an emergency once I was good to drive again. I didn't know what to do and I am so happy I found Kaufman's auto! They were extremely nice from start to finish, very efficient, clean/welcoming waiting room, front desk to service techs seem to be genuine about treating people decent and safety and care is certainly a major concern to them. They made my whole experience stress and worry free at a time I really needed it. I would recommend Kaufman's to anybody! Super pleased and will be going back for my auto repair needs.

Thank you for the compliments and your five star review. We replaced the front brake pads & rotors, drive belt, wheel cylinders, drive belt, and wiper blades on your Saturn Vue. We also changed the oil and filter, transmission drain and fill, and a brake fluid exchange. Thank you from Roger and all the staff at Kaufman's Auto Repairs.

- Kaufman's Auto Repair Inc.
5

The most honest auto repair shop I have ever encountered. The cleanest waiting room with refreshments and the nicest personnel. Rhonda went out of her way to make me feel welcome as this was my first visit. They didn’t try to force repairs on me. The owner Roger met with me personally and gave me several different options none that cost a fortune. My highest recommendation. As a woman they could tell me anything And I wouldn’t know it but I felt I could Really trust him. If there was a higher number to rate I would give them the top number. Great experience At Kaufman’s.

Thank you for the five star review and your compliments. We performed a brake fluid exchange on your Cadillac DTS. From all the staff at Kaufman's Auto Repairs.

- Kaufman's Auto Repair Inc.
5

I took my van in for an a/c problem and some other maintenance. Roger diagnosed the problem and called to clearly explain the repair and the cost. I drive about 20 miles to get to Kaufman’s, which I gladly do for work that I can trust is necessary and done correctly. Dependable, friendly service.

Thank you so much for the five star review and your compliments. We diagnosed a weak compressor clutch and replaced the a/c compressor, transmission fluid exchange, oil change and filter. Thank you for your business and your trust in us as a shop. From Roger and all the staff at Kaufman's Auto Repairs.

- Kaufman's Auto Repair Inc.
5

Thank you for the five star review.

- Kaufman's Auto Repair Inc.
5

Fast, professional, courteous! Amazing staff, clean and sanitized customer lounge. Oh yeah, best prices! Charged almost half of what I paid at an 'oil change place' for oil and tire rotation. When you get a quote for a repair, it's honest and upfront. No hidden add-ons! All businesses should be like this one!

Thank you for the compliments you gave us and the five star review. We changed the oil and filter, tire rotation and vehicle inspection on your GMC Acadia. From Roger and all the staff at Kaufman's Auto Repairs we thank you for your business over the past six years.

- Kaufman's Auto Repair Inc.
5

Always 100% satisfaction with service.

Thank you for the five star review and your compliments. We repaired a leaking tire on your Lucerne. From all the staff at Kaufman's Auto Repairs we appreciate your business.

- Kaufman's Auto Repair Inc.
5

Great service. Honest people.

We appreciate the five star review and your business. We diagnosed an abs concern and replaced one wheel speed sensor on your PT Cruiser. From Roger and all the staff at Kaufman's Auto Repairs.

- Kaufman's Auto Repair Inc.
5

I discovered Kaufmans auto in 2010, and quickly saw that they are the quality trustworthy neighborhood auto mechanic that you always look for and can rely upon! I referred one person to Kaufmans auto years ago, and she has become one of their loyal repeat customers. Kaufman auto is great! You should take your car to Kaufman‘s auto!

Thank you for your business over the past 10 years. We appreciate the five star review and the compliments also. We replaced the front and rear brake pads and rotors on your Ford Focus. From Roger and all the staff at Kaufman's Auto Repairs.

- Kaufman's Auto Repair Inc.
5

I have always been satisfied with Kauffman's. They recently inspected my car, made recommendations, and provided estimates for the recommended service. The repairs were made in a timely manner and consistent with the estimate. I also appreciated the effort to keep customers safe from covid-19 by wearing masks and social distancing.

Thank you for your business, the five star review and the compliments you gave us. We replaced the front brake pads, refaced the rotors and a brake fluid exchange on your Camry. From Roger and all the staff at Kaufman's Auto Repairs.

- Kaufman's Auto Repair Inc.
1

Their profit margins are too steep and charge too much. Sure it’s “their” price and “their” profit.. I didn’t feel it was fair to charge as much as they did compared to what the part cost.

The price is less if you buy it and install it yourself. That is considered do it yourself prices. We use quality parts that we stand behind with a warranty. We guarantee the parts we install with a nationwide warranty. We are a Napa Auto Care Center which provides a nationwide warranty at over 14,000 independent shops on most repairs.

- Kaufman's Auto Repair Inc.
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