Gentlemen, As you are aware, my 2001 VW Jetta had a sever overheating problem and breakdown on Friday May 29 2020. Despite the malfunction of the cooling system happening on a late Friday afternoon Kaufman’s Auto promptly came to the rescue. My vehicle was quickly towed into your shop and the repair work began immediately. Kaufman’s rapidly diagnosed what the problems were and started the repair work. To my amazement the vehicle was fixed that afternoon. The Jetta was resurrected a full day earlier than the original date of promised return to service. The quality and professionalism at Kaufman’s Auto was demonstrated by both the office staff and the mechanical engineering team. The dedication by the team at Kaufman’s is commendable and sets a very high standard. Rest assured that I will have all my vehicles put into preventive maintenance care at Kaufman’s Auto from now on. Additionally, I will be providing information to anyone who might need auto repairs the recommendation that they take their vehicles to your place of business. It was a job well done.
Thank you for the great reply and the five star review you left us. We repaired a coolant leak, light bulbs, oil change, drive belt and a power steering fluid exchange. Thank you again from Roger and all the staff at Kaufman's Auto Repairs.
- Kaufman's Auto Repairs