5

Roger and Kaufman Auto are top knotch. I have a VW Jetta that I have had a number of problems with since I bought it, but I do love the ride so I still have it. Anyway Kaufman Auto replaced a tranny for me that failed at about 80,000 miles. Roger found me a used one with a warranty at about half the cost of a new one and saved me a lot of money. Recently I moved a little further away from his garage and decided I would start taking the car into VW since a lot of mechanics don't want to work on German cars. Then I started having a clutch issue, with the clutch sticking occasionally and took the car to the VW dealer to get diagnosed. thought it could be a clutch spring. Easy fix that I can even do. However, Their Mechs, and the svc manager said she had 2 mechs drive it. could not reduplicate the problem. So they did a front end alignment to cover the evaluation. which cost me $200. In addition they didn't even get to it for 5 days. Anyway, clutch failed a week later and stuck to the floor while in stop and go traffic on a dangerous section of I275 leaving me stranded for 4 hours after I luckily got the car to the inside shoulder. FHP later that night towed and impounded the vehicle before AAA triple could get there, costing me Another lost day and $200 to get out of impound. So I chose to have it towed to Kaufman as a Wednesday night drop off. On Thursday an evaluation was done, On Friday It was diagnosed and Work was approved to order parts on Monday and I had the car back and repaired on Wednesday. Roger and his team at Kaufman auto have earned my respect and they will earn yours as well. I could live 30 miles away from his shop and he will still get my major repair business from this day forward.

5

Great overall experience.

5

Kaufman’s is the best auto repair shop I have ever used. Sabrina does the scheduling, estimating, billing and plays an important supportive role between the customer and mechanical technicians. If you want quality auto car, Kaufman’s is the place to use. They are the creme de la creme of auto repair.

We appreciate the raving review you left us. We performed diagnosis and repaired a check engine light issue on your Avalon.

- Kaufman's Auto Repair Inc.
5

Another good visit here for an oil change. Everyone at Kaufman's is super friendly and nice. I always recommend these folks to everyone.

Thanks for the great review, Charles! We're happy to hear that you enjoyed your recent oil change with us. Our team works hard to provide excellent service, and it's always rewarding to know that our efforts are appreciated. Thanks for recommending us to others - we'll always be here to take care of you and your car! We changed the oil and filter on your Cruze this visit.

- Kaufman's Auto Repair Inc.
5

Efficient, thorough, professional service.

Thank you Alfred for your 5-star review! We are thrilled to hear that you had an efficient and professional service experience. We changed the oil and filter on your BMW 328i this visit.

- Kaufman's Auto Repair Inc.
5

Follow up and execution excellent

Thank you, John, for the fantastic review! We're thrilled that you had a great experience with us. We changed the oil and filter, found the issue with the washer pump and replaced the cabin filter on your Mercedes CLK 550.

- Kaufman's Auto Repair Inc.
5

Best Auto Repair Shop. They always do a great job for a reasonable price.

Thank you for the wonderful feedback, Birgit! Your satisfaction is our top priority, and we are committed to providing excellent service at a fair price. We changed the oil and filter, replaced all four tire sensors on your Jeep Liberty.

- Kaufman's Auto Repair Inc.
5

Pleased with service.

Thank you for your 5-star review, Eva! We're thrilled to hear that you were pleased with our service. It's our goal to provide exceptional experiences for all of our customers, and we're glad we hit the mark for you. We performed four wheel alignment on your Honda CR-V.

- Kaufman's Auto Repair Inc.
5

Kaufman's Auto is simply the best! Roger, Sabrina, Duane and the rest of the crew are always so courteous and professional. We've been bringing our personal and business auto's here for years and I would not take them anywhere else. Plumbing vans, pick-up trucks, SUVs and small passenger cars, they do it all and they do it well. Pricing extremely reasonable. I love Kaufman's!

5

The mechanics assessed the situation and while we decided not not to go forward with the repairs because of the age of the car we appreciate their transparency. The front office, Sabrina in particular was a delight to deal with. We will use this garage for our next vehicle

Thank you, Bonnie, for trusting us with your car and for taking the time to leave such a lovely review! It would be our pleasure to help you with your next vehicle whenever you need us. We diagnosed a coolant leak on your Chrysler Sebring.

- Kaufman's Auto Repair Inc.
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