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5

Took my sl55 to them for fuel filter replacement. Car runs great they are now my to go place for my car

Thank you for trusting us with your SL55, Jim! We're thrilled to hear that your car is running great after the fuel filter replacement. We're here for all your automotive needs, and look forward to assisting you in the future.

- Kaufman's Auto Repair Inc.
5

5 star service!

Thank you, Charlie, for your fantastic review! We are delighted to know that you received five-star service from us. It's our mission to ensure every customer's experience is exceptional. We ran diagnosis for the check engine light and smoke tested the evaporative system for several codes on your Sequoia. Replaced both catalytic converters and all four oxygen sensors, replaced a vacuum hose for the evaporative system.

- Kaufman's Auto Repair Inc.
5

GREAT SERVICE , FRIENDLY STAFF OIL CHANGE WAS A LITTLE PRICEY BUT OVER ALL VERY HAPPY .

Thank you Garry for the positive feedback! We're glad to hear you had a great experience with our friendly staff. Your satisfaction is our top priority. We appreciate your business! We changed the oil and filter, BG coolant exchange, and replaced the cabin air filter on your Ford F250 .

- Kaufman's Auto Repair Inc.
5

We so appreciate not only the superb service and professionalism at Kaufman’s but the personal kindness and respect they have shown to us. They offer service with honesty and total commitment for customer satisfaction. They are THE BEST and if you are their customer you will not be disappointed in their care for your vehicle or in their care for you.

Dear Martha and Larry, thank you for your 5-star review! We are thrilled to hear that you appreciate not only our superb service and professionalism, but also the personal kindness and respect we show to our customers. At Kaufman's, we are committed to providing honest and dedicated service to ensure customer satisfaction. It means a lot to us that you consider us "THE BEST." We look forward to continuing to care for both you and your vehicle. We diagnosed the check engine light, replaced the purge valve and charcoal shut off valve on your Benz R350.

- Kaufman's Auto Repair Inc.
5

Courteous, professional, repaired correctly the first time.

Thank you so much, Mary and Gerald! Your description of our service is exactly what we strive for. We're here for you if you need us in the future! We performed a evacuate and recharge of the a/c system, found a small leak. We also replaced the front and rear brake pads and rotors on your Nissan Rogue.

- Kaufman's Auto Repair Inc.
5

A pleasure to work with.

Thank you, Joe, for your kind words! We're thrilled to hear that your experience with us was a pleasure. Our team always strives to provide exceptional service. We replaced the air filter on your Ford Escape this visit.

- Kaufman's Auto Repair Inc.
5

An overall nice experience at Kaufman’s Auto Repairs! The staff was friendly and the service was to my liking. I’ll be back and would recommend this business to my family and friends.

Thank you, Rob! We're delighted to hear that you had a positive experience at Kaufman's Auto Repairs. It's great to know that you liked our friendly staff and were satisfied with our service. We look forward to welcoming you back, and we appreciate your recommendations to your loved ones. We replaced the tires, front struts, rear shocks, and wheel alignment on your Toyota 4 Runner.

- Kaufman's Auto Repair Inc.
5

Always great service. Entire staff is awesome. Service done timely at a very, very fair price. Highly recommend and never go anywhere else!

Thank you Kathy for the outstanding compliments! We're glad to have you as our valued customer! We changed the oil and filter, patched a tire on your Acadia.

- Kaufman's Auto Repair Inc.
5

I have complete confidence in Kaufman. I especially appreciate they let me know which repairs are needed now and which can wait. In the past they've saved me so much over the dealer service cost for needed repairs. Roger has serviced our cars for several years, their way of doing business is top notch.

Thank you for your kind words, Karen Amit. We're pleased to hear that you have complete confidence in our service and appreciate our transparent approach. We look forward to continuing to exceed your expectations for years to come. We changed the oil and filter on your Honda Civic this visit.

- Kaufman's Auto Repair Inc.
2

After spending $3500. for repairs, left hoping for good results. Unfortunately, after several miles, my vehicle started pulling badly to the left, actually dangerously. As it turned out, they had failed to sufficiently tighten the left front tire lug nuts, the tire was about to fall off (while going 75 mph on I 75). I had the lug nuts tighten ( by a friend), notified Kaufman about the problem. (I was concerned that the loose lug nuts did damage at high speed.) Returned to the shop to have them assess the situation; at first there was reluctant denial that they could ever let this happen. I overheard a mechanic question the truthfulness of the situation like I had fabricated it. Then the manager called me out to the truck, showed me the lug nuts & said someone had put oil on them. Again denial of this situation. I pointed out that I had washed the vehicle before bringing it in, it was actually water & soap. Bottom line, they made me feel like I fabricated this whole incident, never really took responsibility for a major mess up. I left feeling like they never believed me, they “just couldn’t ever make such a mistake “. Obviously I will never return, & recommend others to stay away.

I am sorry the lug nuts came loose on your truck. We reinspected the wheel and studs for damage after the incident. Fortunately you were not hurt or the vehicle was not damaged. We will use this incident to make sure this does not happen again in the future. Again I am so sorry this happened and wish you all the best.

- Kaufman's Auto Repair Inc.
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