Over the course of a 30+ year career in automotive manufacturer Service and Parts, I have observed the full spectrum of independent repair shops. Kaufman’s is a rare, exemplary service facility that we all wish we could depend on. The professionalism, evident during my initial contact, remained consistent, thorough, accurate and clearly empathetic, reflecting an obvious commitment to their guests. The condescending, take it or leave it attitude found far too often in this field, is not something Kaufman’s offers. Instead, you will find respect and concern, with assurance that what you want and need is what they will respectfully provide. Our long, tedious, frustrating and expensive search for a confident relationship with a true repair team has ended. Kaufman’s is where we now have our vehicle serviced.
We appreciate your compliments and your first-time visit. We diagnosed a misfire, replaced one ignition coil and wiper blades on your 4Runner.
- Kaufman's Auto Repair Inc.